IGAE Event

Call for Papers

The International Conference on Machine Learning and Big Data in IT Service Management invites researchers, academicians, industry professionals, and practitioners to submit original and high-quality research contributions. The conference aims to provide a global platform for knowledge exchange, innovation, and collaboration across diverse research domains.

This conference focuses on emerging trends, practical challenges, and cutting-edge advancements in areas such as Big Data, Machine Learning, Information Technology encouraging interdisciplinary research and innovative approaches to solving real-world problems.

Authors are invited to submit papers addressing, but not limited to, the following areas:

Machine learning in IT service management ›

Big data analytics for service optimization ›

Predictive analytics in IT service delivery ›

Machine learning for incident management ›

Big data applications in customer support ›

Service quality improvement using ML ›

Data-driven decision making in IT services ›

Machine learning for service performance analysis ›

Big data in IT service automation ›

Real-time analytics for service management ›

Machine learning for user experience enhancement ›

Big data visualization for service insights ›

Data governance in IT service management ›

Machine learning for service level agreements ›

Big data in IT operations management ›

Machine learning for change management ›

Big data applications in IT support ›

Machine learning for capacity planning ›

Future trends in IT service management ›

Big data-driven IT service transformation ›

The conference welcomes theoretical, empirical, and applied research contributions that address real-world challenges and propose innovative solutions. All submitted papers will undergo a rigorous peer-review process to ensure originality, technical quality, and relevance to the conference themes.

Accepted papers will be presented at the conference and considered for publication in reputed journals and conference proceedings.

Conference Registration

Accepted authors must register for the conference to present their work.
Early registration allows you to take advantage of discounted fees.
Check the registration page for more details.

Publication Opportunities

Selected papers will be published in the IGAE Conference Proceedings or other journals affiliated with IGAE. Authors whose papers are accepted for publication will be notified in advance.

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