International Conference on

Artificial Intelligence in Customer Relationship Marketing (ICAICRM-26)

18th – 19th Sep 2026 | Rome, Italy | Hybrid Mode
Proudly organized by the : Institute for Global Academic Excellence (IGAE)

Call for Papers

The International Conference on Artificial Intelligence in Customer Relationship Marketing invites researchers, academicians, industry professionals, and practitioners to submit original and high-quality research contributions. The conference aims to provide a global platform for knowledge exchange, innovation, and collaboration across diverse research domains.

This conference focuses on emerging trends, practical challenges, and cutting-edge advancements in areas such as E-commerce, Business, Marketing encouraging interdisciplinary research and innovative approaches to solving real-world problems.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
AI applications in customer relationship management
02
Personalization through AI in marketing
03
Predictive analytics for customer behavior
04
Chatbots and customer service automation
05
AI-driven segmentation strategies
06
Ethical considerations in AI marketing
07
Impact of machine learning on customer insights
08
AI tools for enhancing customer engagement
09
Customer feedback analysis using AI
10
Future of AI in customer relationship marketing
11
Integrating AI with CRM systems
12
Challenges in implementing AI solutions
13
AI's role in customer retention strategies
14
Data privacy concerns with AI applications
15
Real-time analytics for customer interactions
16
AI in managing customer expectations
17
Case studies on successful AI implementations
18
AI-driven content personalization techniques
19
Impact of AI on customer loyalty programs
20
Trends in AI technology for marketers
Conference Registration
  • Accepted authors must register for the conference to present their work.
  • Early registration allows you to take advantage of discounted fees.
  • Check the registration page for more details.
Publication Opportunities

Selected papers will be published in the IGAE Conference Proceedings or other journals affiliated with IGAE. Authors whose papers are accepted for publication will be notified in advance.

Event Highlights
  • Keynote sessions by experienced speakers
  • Technical paper presentations across multiple topics
  • Opportunities for academic and professional networking
  • Discussions on current research developments

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