International Conference on

Knowledge Management in Tourism and Hospitality (ICKMTH-27)

20th – 21st Feb 2027 | Zagreb, Croatia | Hybrid Mode
Proudly organized by the : Institute for Global Academic Excellence (IGAE)

Conference Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals. It fosters knowledge exchange, innovation, and collaborative engagement.

SDG 4
SDG 4 Quality Education
SDG 8
SDG 8 Decent Work and Economic Growth
SDG 9
SDG 9 Industry, Innovation and Infrastructure
SDG 11
SDG 11 Sustainable Cities and Communities
SDG 12
SDG 12 Responsible Consumption and Production
SDG 15
SDG 15 Life on Land
SDG 16
SDG 16 Peace, Justice and Strong Institutions
SDG 17
SDG 17 Partnerships for the Goals
Track 01

Innovative Technologies in Tourism Management

This track focuses on the integration of cutting-edge technologies in tourism management practices. It aims to explore how innovations such as AI, IoT, and big data analytics can enhance decision-making and operational efficiency in the tourism sector.

Track 02

Knowledge Sharing in Hospitality Services

This session examines the mechanisms and platforms that facilitate knowledge sharing among hospitality professionals. It seeks to identify best practices and strategies that enhance collaboration and improve service delivery.

Track 03

Sustainable Tourism Practices through Knowledge Management

This track investigates the role of knowledge management in promoting sustainable tourism practices. It emphasizes the importance of sharing knowledge to foster environmental stewardship and community engagement.

Track 04

Digital Transformation in Hospitality

This session explores the impact of digital transformation on the hospitality industry. It will discuss how digital tools and platforms can reshape customer experiences and operational strategies.

Track 05

Interdisciplinary Approaches to Tourism Research

This track encourages interdisciplinary collaboration in tourism research, drawing insights from fields such as sociology, economics, and environmental science. It aims to foster innovative perspectives on tourism challenges and opportunities.

Track 06

Data-Driven Decision Making in Tourism

This session focuses on the utilization of data analytics in making informed decisions within the tourism sector. It will explore case studies that demonstrate the effectiveness of data-driven strategies.

Track 07

Cultural Heritage and Knowledge Management

This track examines the intersection of cultural heritage preservation and knowledge management. It seeks to highlight how effective knowledge sharing can enhance the promotion and protection of cultural assets in tourism.

Track 08

Customer Experience Enhancement through Knowledge Management

This session explores how knowledge management practices can be leveraged to enhance customer experiences in hospitality and tourism. It will discuss strategies for capturing and utilizing customer insights.

Track 09

Challenges in Knowledge Management Implementation

This track addresses the challenges faced by organizations in implementing effective knowledge management systems. It aims to identify barriers and propose solutions to overcome these obstacles in the tourism and hospitality sectors.

Track 10

Future Trends in Tourism Technology

This session investigates emerging trends in technology that are poised to shape the future of tourism. It will explore innovations such as virtual reality, blockchain, and mobile applications.

Track 11

The Role of Social Media in Knowledge Dissemination

This track examines how social media platforms facilitate the dissemination of knowledge within the tourism and hospitality industries. It will analyze the impact of social media on consumer behavior and industry practices.

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