Hotel and Operations Management (ICHOM-27)

This track explores the latest innovations and trends in hospitality management, focusing on technology integration and customer experience enhancement. Papers should address how these innovations impact operational efficiency and guest satisfaction.

This session examines the complexities of hotel development processes and the organizational structures that support them. Contributions should analyze best practices in hotel company operations and their implications for management.

This track focuses on the strategies and tools used in customer relationship management within the hospitality sector. Papers should investigate how effective CRM practices can enhance guest loyalty and drive revenue.

This session delves into revenue management techniques specific to the hospitality industry, including pricing strategies and inventory management. Contributions should provide insights into forecasting demand and optimizing profitability.

This track addresses the importance of sustainability in tourism development and its impact on the hospitality industry. Papers should explore innovative approaches to sustainable practices that enhance competitiveness and community engagement.

This session highlights current trends and challenges in food and beverage management within hotels and restaurants. Contributions should discuss operational strategies that improve service quality and customer satisfaction.

This track examines the role of human resources management in the hospitality industry, focusing on recruitment, training, and employee retention strategies. Papers should analyze how effective HR practices contribute to organizational success.

This session explores the principles of operational excellence in hotel management, emphasizing efficiency and service quality. Contributions should provide case studies or frameworks that illustrate best practices in operations management.

This track investigates the factors influencing consumer behavior in the tourism sector, including decision-making processes and travel motivations. Papers should analyze how understanding consumer behavior can enhance marketing strategies.

This session focuses on the financial management practices essential for the success of hospitality operations. Contributions should discuss financial control mechanisms and the role of information management in decision-making.

This track addresses the ethical considerations and policy management challenges faced by the hospitality industry. Papers should explore frameworks for ethical decision-making and their implications for organizational governance.